Depending on the status of your order, we may not be able to cancel your order. In order to better serve your request, we recommend that you contact us by phone or WhatsApp for immediate assistance. If we are unable to cancel your order, we can always walk you through our easy returns process.

If you want to change the size of your product, please contact our team by phone or WhatsApp within 7 working days of receipt. Do not use or wash the product. Our team will guide you through the process of sending your product to our factory, at your own expense. After receiving your product back at our factory, we will contact you to inform you of the exchange options and later the tracking code for the reshipment, this time at our expense. If you want to exchange the product itself, contact our team to evaluate the possibilities. In this case, all shipping and re-shipping costs must be borne by you.

Once your order has been completed, it almost immediately goes into processing and then shipping. In order for your order to reach you as quickly as possible, no changes can be made at this stage. You can place a new order on the website for the additional items. Stay tuned, there are free shipping coupons rolling around!

You can change your delivery address after placing an order by contacting customer service below. Typically, you can only do this the same day an order was placed, as items ship as quickly as possible. If an item has already been processed for shipping, you may not be able to change the address. All address corrections are subject to review and may be declined after a security screening.

Shipping estimates are provided by carriers. If you have any delay in your delivery, please contact our team and we will do our best to assist you. Sorry for the inconvenience!

Within 7 days of receiving your product, we will accept your return as long as it has not been used, washed, altered or used. It must be in salable condition. To view the full policy, click here.

Within 7 days of receiving your gift, we can exchange it for credits on our website. The item is eligible for exchange if it has not been used, washed, altered or used. It must be in salable condition. Please contact our team via phone or WhatsApp with the original purchaser's Order Number if you would like to initiate a return.

Please allow 2-4 days for us to process your returned merchandise after it has been received at our factory. We will refund the price of the merchandise, excluding all applicable shipping costs, such as credits on our website.

Voūk Brasil is always looking to keep its products in stock and available in all sizes and colors. However, we produce limited editions that end up selling out quickly. Stay tuned on our social media clicking here or subscribe to our newsletter at the bottom of this site to receive first-hand news.

comes out every season with new collections. If something is out of stock, you can sign up for email alerts on the out-of-stock item's product page.

Within the page of each product, we have a measurement calculator. Just click the button FIND OUT YOUR SIZE and enter your height, weight, and age. Our system will calculate your measurements and recommend the ideal size for you within our product pages.

Yes! There is free delivery coupon and discount coupons from our athletes. To access them, stay connected to our networks clicking here and follow our athletes. Who seeks finds!